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About Methinks

Methinks vision is to provide universal and timely diagnosis for life-saving treatments worldwide. Our first focus is on stroke, the second cause of death and a major cause of disability in the world. Our product is an artificial intelligence medical imaging software capable of performing stroke triage and unlock stroke treatments potential from non-contrast CTs.
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Methinks is a VC backed digital health start-up that recently won the prestigious EIC Accelerator of the European Commission and has obtained two gold medals in the RSNA Kaggle competitions. The recent funding of the company will allow us to grow rapidly and we are looking for exceptional and passionate individuals to help us face these challenges and build together a unique company.

Job Summary

As an Implementation Manager you will act as the primary point of contact with healthcare facility/system staff, from technical reviews through implementation and training, and for ongoing customer needs throughout the life of the customer’s contract, in order to ensure top performance and customer satisfaction.  By providing customer insights to the Company, and ensuring excellent Customer Service, we consider this role to be pivotal in the success and growth of the company.

Equal
Employee
Opportunity

We proudly pursue a diverse workforce and we do not make any hiring or employment decisions that could be discriminatory in any way. We have implemented a gender balance and diversity policy.

Duties and Responsibilities

  • Lead imaging AI software implementation in healthcare facility/system environments.
  • Contribute to defining and improving Standard Operating Procedures for implementation, training, troubleshooting and customer feedback.
  • Define smooth implementation strategies according to customers’ infrastructure requirements.
  • Conduct meetings with sites to plan implementations and to configure scanner protocols.
    Provide technical/product support and training  to customers to maximize costumer’s satisfaction.
    Follow ongoing installations to ensure that images are received and processed from all scans.
Provide troubleshooting support until software performance is optimized and the customer is satisfied.
Solve and/or scale  first and second-level technical issues.
Act as liaison between Methinks and customers, documenting and communicating insights for commercial and product opportunities.
Work closely with the tech team to accommodate product development to installation requirements.
Ensure compliance with legal requirements and regulatory and quality standards.

Skills and Qualifications

  • PACS or Lead CT tech experience preferred, other direct medical imaging experience considered.
  • Imaging software Implementation experience preferred.
  • Understanding of server, cloud infrastructure, cybersecurity and network technologies.
  • Experience developing and executing Standard Operating Procedures.
  • Strong customer-service skills.
  • Project management experience in health-tech projects.
    Flexibility in working hours to accommodate the customer's needs. You will be supporting a large US customer-base, along with other worldwide customer base.
    Barcelona-based and opportunity to combine with remote work.
    English language proficiency required, Spanish language proficiency is a plus.

What can we offer

  • Opportunity to manage and drive the clinical strategy of an award winning Digital Health Start-Up.
  • Be part of a solid experienced team, passionate about their work and capable to bring cutting-edge technology to market.
  • Chance to grow alongside extraordinary individuals at the company growth pace.
  • Combine remote work with working together in our great offices in front of the Port Vell, at Pier01 Barcelona Tech City.
  • Competitive compensation package.

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Controller / METHINKS SOFTWARE S.L. (METHINKS)
Purpose / Get back to the user
Legal Bases / Express consent
Storage Period / The data will be kept for the time necessary to fulfill the purposes collected, as well as for the fulfillment of legal obligations
Rights / You have the right to request from us access, rectification or erasure of your personal data, the right to restrict processing and object to processing at dpo@methinks.ai
Additional Information / Additional and detailed information on Data Protection can be found in the attached clauses in Privacy Policy

Responsable / METHINKS SOFTWARE S.L. (METHINKS)
Finalidad / Contactar con el usuario
Base Legal/ Consentimiento expreso
Periodo de Conservación / Los datos serán conservados durante el tiempo necesario para cumplir con la finalidad de la recogida, así como para cumplir con las obligaciones legales
Derechos / Tienes derecho a solicitarnos el acceso, rectificación o supresión de tus datos personales, el derecho a restringir el tratamiento y a retirar el consentimiento en dpo@methinks.ai
Información Adicional / La información adicional y detallada sobre protección de datos puede encontrarse en Privacy Policy

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Where to find us
Pier01, Office 2D2, Plaça de Pau Vila
08039 Barcelona, Spain
Please contact us
Copyright © Methinks 2020 – All rights reserved
About  Privacy Policy | Legal Notice
Controller / METHINKS SOFTWARE S.L. (METHINKS)
Purpose / Subscribing to the Newsletter.
Legal Bases / Express consent.
Storage Period / The data will be kept for the time necessary to fulfill the purposes collected, as well as for the fulfillment of legal obligations.
Rights / You have the right to request from us access, rectification or erasure of your personal data, the right to restrict processing and object to processing at dpo@methinks.ai.
Additional Information / Additional and detailed information on Data Protection can be found in the attached clauses in Privacy Policy.
Responsable / METHINKS SOFTWARE S.L. (METHINKS)
Finalidad / Contactar con el usuario.
Base Legal/ Consentimiento expreso.
Periodo de Conservación / Los datos serán conservados durante el tiempo necesario para cumplir con la finalidad de la recogida, así como para cumplir con las obligaciones legales.
Derechos / Tienes derecho a solicitarnos el acceso, rectificación o supresión de tus datos personales, el derecho a restringir el tratamiento y a retirar el consentimiento en dpo@methinks.ai.
Información Adicional / La información adicional y detallada sobre protección de datos puede encontrarse en Política de Privacidad.